Contact
Talk to the person who chose the stone.
Questions about a stone, a size, a gift or a custom request — write to us and you'll hear back from us directly, usually within one business day.
The details
- hello@hgjewellery.ca
- Response time
- Within 1 business day
- Shipping
- Free & insured, Canada-wide
- Returns
- 30 days, we pay postage
- Dispatch
- 1 – 2 business days
Before you write
How do I find my ring size?
Measure a ring you already wear, or print our sizer at 100% and wrap it around your finger.
Is the stone natural or lab-created?
Every product page states the stone type, and any known treatments are disclosed.
How long does delivery take?
We dispatch in 1–2 business days, with free insured shipping across Canada.
Can I return or exchange?
Yes — 30 days, unworn, and we pay the return postage.